Grosvenor Casinos Review

Grosvenor Casino uses a combination of software providers to bring a unique select of casino games to its customers, all of which can be found online.

Frequent players are likely to discover many familiar favourites, along with plenty of other options to satisfy their curiosity when the mood to try something new and different takes over. There may be times when you are torn between games and making up your mind what to play won’t be easy, but that’s okay because it gives you yet another reason to want to come back soon for another visit.

Some of the big developers that get noticed quickly thanks to their hit slots games are Microgaming, NetEnt, IGT, NextGen Gaming, Williams Interactive, and Aristocrat. There are even some live dealer games hosted in actual Grosvenor locations.

The games are shown in a classic way on the instant play lobby, with large images and usually buttons for real play and demo play. New creations make the list grow on a regular basis so players always have something different to try out.

• Since the platform changed and Playtech is no longer on the website, the downloadable option of the casino has been removed.
• Instant play is now the only option to play the games on a desktop computer and this is definitely not a big drawback since it's very easy to get the action going.
• Grosvenor Casino is a great choice for all of you who are on the go a lot and looking for a convenient, no hassle way to play your favourite games on your mobile device.

UK players will find more than 250 slots on the Grosvenor Casino instant lobby. These cover famous titles from the mentioned software developers and most have a demo play button. Other options are for table and card games, which include classics like roulette, baccarat, blackjack, poker, and live dealer games exclusive to the online casino.

It is nice to see a lot of hit slots in the same lobby, especially when they come from different software providers and Grosvenor really has a great collection.

Although the welcome bonus will not impress a lot of casino players, Grosvenor is very generous when it comes to the monthly promotions and the rewards earned when playing.

The Grosvenor Welcome Bonus is only of £20. That bonus is handed out when you make your first deposit. But first, in order to encourage more Grosvenor land-based casino players to try their online games, anyone with a Grosvenor land-based membership card who has not yet joined the online casino is invited to do so and receive £20 free!

No deposit is required. When you are ready to sign up, simply enter your membership details on the registration page. Then wager the bonus 1x on any game in the next 30 days, and the bonus and any winnings are yours!

While the bonuses are not huge, the wagering requirements are incredibly low and players can actually benefit from the free money they get from the online casino without stressing about anything.

• Minimum deposit: £20. Of course, you are welcome to deposit more, but that will not increase the size of the bonus.
• Playthrough requirement for withdrawal: 5x bonus
• Maximum time to satisfy the wagering requirements: 30 days

The gaming experience that Grosvenor Casino has to offer is amazing on mobile devices thanks to the great compatibility of the website and the added native apps.

As with the Grosvenor instant play computer games, the casino has worked with multiple providers in the development of HTML 5 versions of many of the flash games so you can now play them on most mobile devices. The website does not state exactly how many of its games can be accessed in this manner, but you should be able to select from a wide choice of slot games.

Simply visit the site from the web browser of your device and you will be taken to the mobile casino immediately. There's no need to download anything. In addition, because the software has built in features to adjust to different types of devices, it doesn’t matter whether your device is an iPhone, iPad, or Android device, or another kind like a BlackBerry or Windows phone. There are additional customisable options (speed, sound, etc.) you can select to adjust a particular game to your individual tastes and preferences.

Alternatively, if you own an Apple iOS device (iPhone, iPad, or iPod Touch), you might be interested in using Grosvenor’s new, improved version of its app specifically for iOS devices.

• The list of mobile optimized slots is almost as good as the one available on computers so players can still expect to get more than one hundred games when going to the site
• Native app for iOS is great at making sure iPhone and iPad users get the perfect gaming experience
• Loyalty points, bonuses, and promotions can still be earned when betting real money on a mobile device so there's nothing lost when changing the platform

The cashier at Grosvenor online isn't too crowded with banking methods but it does feature the ones used most frequently by UK gamblers on the internet.

A payment is needed to start playing for real money and Grosvenor provides various methods through which to fund the account. Visa, MasterCard, PayPal, NETELLER, and Skrill are all pretty popular in the UK so there shouldn’t be any problems with the transactions.

Withdrawals can be a bit longer than what some players are used to since the pending period can take a couple of days. Overall, most payments are done within 3-7 working days but the timeframe can be improved by becoming a frequent player. For the fastest cash out methods, PayPal and Skrill are recommended.

• Secured deposits that are done instantly
• Withdrawals without any hassle done within 7 days
• Large limits for transactions

While the service for customer support online at Grosvenor is good, the fact that it's not open at all times does cost it a few points in this section.

Customer Support is available via live chat, phone, or email to address any questions or concerns you may have as a player. However, it's important to note that English is the only language offered and the service can only be accessed between the hours of 8 a.m. and 11:59 p.m. (GMT). Since the casino itself is open 24/7, players should be able to obtain customer service anytime, day or night, when they need it.

There is also a mention that players running into problems should first call the local Grosvenor Casino to get assistance and this mostly just complicates things. A good way to get answers is to take a look at the FAQs that the operator has on the website, on the help section.

• Toll free phone line for the UK
• Live chat option with one of the support staffers
• Limited working schedule for the helpdesk

Customers who want to leave a message outside of working hours are recommended to send an email with the details of the issue. The response is normally provided in less than 24 hours and it is always in a polite and helpful manner.

There is ample proof that Grosvenor is committed to providing a safe and fair playing environment for its online customers.

The licence from the UK Gambling Commission is the second one for the Grosvenor online casino. Its original one is from the Alderney Gambling Commission. Both of these licencing organisations have very high standards as to what constitutes acceptable conduct for online casinos, so the dual licences give you an extra measure of confidence that the casino you are dealing with is trustworthy.

The fact that Grosvenor Casino only deals with highly reliable game manufacturers, coupled with the consistently high RTPs reported on the website for both slots and table games, are strong indications that this casino’s games are fair to the player.

• Uses 3D secure method
• https website makes sure visitors are protected
• Has licenses in Alderney and in the UK

Another strong sign that Grosvenor is an online casino where you have nothing to worry about is its impressive record over the years as the operator of numerous brick and mortar casinos. Today, as part of the highly regarded Rank Group, 56 casinos in the UK carry the Grosvenor name, making it "the UK's biggest brand."

UK Gambling Commission Certified

Reasonable bonus terms and plenty of low stakes games, as well as high stakes games, make the site a good one for small bettors and high rollers alike. Regardless of level of play, anyone betting real money can rest assured that his or her account is fully protected at all times. Advanced encryption technology ensures the complete privacy and security of every player’s transactions.

Grosvenor Casino is unlike any other online gaming website and this gives it a nice advantage given the many options UK players have nowadays.

The first thing to take away from the Grosvenor Casino review is that the operator is well known in the United Kingdom and many recommend it. The license from the Gambling Commission and the tens of land-based locations available in the country make the Grosvenor name one that a lot of players already know and trust.

Once on the site, users will be happy to find a rich collection of slots, table games, and video poker, along with sections for poker and even sports betting. The online casino has hundreds of slots designed by big names, such as NetEnt, Microgaming, IGT, and NextGen Gaming. Also, the live casino is not to be ignored since it shows authentic Grosvenor casino equipment and professional croupiers.

It may not be perfect given the small welcome bonus and the fact that customer support is not available at night, but it tries to make up for it with monthly promotions, loyalty rewards, and a decent help section. Also, it's good to keep in mind that the £20 welcome bonus is very useful thanks to its low playthrough requirement.