Gala Casino

Gala Casino has selected the internationally renowned company Playtech as its primary software provider and this means that players here will find over 250 games covering all categories.

Playtech has a very impressive selection of casino games that although doesn’t exceed 300 titles, it does have something for everyone. Most creations are video slots and the themes found in this category are just out of this world. Then there are the table games with detailed graphics, the live casino and more. The casino even has various scratch cards theme after popular games. Playtech is also the name behind the enormously popular Marvel slots.

Gala Casino also gets some of its games from various other top providers, such as IGT, NetEnt, NextGen Gaming, WMS, and Evolution Gaming. The result is not only a larger number of games, but greater game variety.

The best way to see the different providers is to browse the different casino tabs on the website. While Casino is exclusive for Playtech, Slots 7 Games, Live Casino and Macau are not.

Like most modern online casinos, Gala Casino offers its players a choice of three convenient ways of accessing its games. The three methods are also interchangeable, so you have the freedom to switch back and forth from one mode of play to another whenever you wish.

• The download version of Gala Casino gives you access to more than 400 games. Downloading only takes a couple of minutes, but relying on this method exclusively has a couple of drawbacks.
• Not all of the games, but many of them, are also available in an instant play version. This mode of play is a big timesaver because it requires no downloading. Another advantage is that you don’t have to use your own computer if it is more convenient to use another.
• If your busy lifestyle has you frequently moving about from one place to another, with rarely with enough time to have a sustained computer session anywhere, using your smartphone or tablet could be the only practical option.

Gala Casino remains the main product that the site features but this doesn’t mean that players have to be limited to just this section. With one account, the entire platform becomes available and with hundreds of online slots waiting, the fun never stops. The only problem you may encounter is that with over 400 games to choose from, particularly if you're new to the site, to feel a little overwhelmed by all the choices you have.

One of the cleanest instant play lobbies on the internet hosts an amazing collection of slots, table games, and more options for easy access.

Instead of having one standard bonus, Gala Casino gives each new customer the option to choose from three different bonuses based on the preferred casino games.

For the first deposit, customers can choose from a 100% bonus up to £400 for slots, a 50% bonus up to £200 for roulette and a 50% bonus of up to £200 for blackjack. The choice doesn’t just affect the amount and the percentage but also the wagering requirement and the games on which they can be met. While the slots bonus comes with a requirement of 20x for the deposit and the promotional funds, the other two offers have a higher requirement of 30x.

Also, it's worth pointing out that the roulette bonus can also be used to play baccarat and casino hold'em, while the blackjack bonus is good for pontoon, red dog, casino hold'em, and baccarat as well.

Make the choice as you join and be ready for two more similar offers on the following deposits to add even more free money to the account to bet on your favourite games.

• Minimum deposit: £10
• Playthrough requirement for withdrawal on slots bonus: 20x bonus + deposit
• The bonus expires within 14 days after accepting it

The Gala mobile platform works across devices so regardless of what type of smartphone or tablet you own, if it's a currently used model, you'll be able to play.

Slot players will be delighted to see that even on the mobile platform, they can choose from a wide variety of games. The mobile slots include everything from old-school classic games to action-packed themed video slots, including the super exciting Superhero and TV show themed slots.

Thanks to a relatively new application called HTML 5, anyone with a web browser supported device, regardless of whether it's an iPhone, iPad, an Android operating system device, a Windows, or BlackBerry phone, should be able to access the games. Simply visit the site from the web browser and access the Gala mobile games immediately.

Alternatively, you can download the Gala Casino mobile app for iPhone or iPad. Either way, a thoroughly enjoyable mobile play experience awaits you, where you'll be able to choose from a wide range of games.

• Wide variety of games are available & can be easily accessed on almost any currently used mobile device
• The casino’s use of advanced encrypted software means that you can bet real money and make deposits and withdrawals safely and securely
• You have the same opportunity to earn loyalty rewards and access promotions as computer players

For your convenience, a wide variety of banking methods are accepted, which you can use with the utmost safety either online or on your mobile device.

The main banking methods which will be shown for players from the UK are debit or credit cards, PayPal, Skrill, NETELLER, EcoCard, and Paysafecard. There are also a few more options so deposits will not be an issue after creating an account.

Gala Casino prefers to keep the cashier simple and not offer tens of methods that most players don’t use anyway. Withdrawals are also pretty simple and fairly quick, especially when opting for a web wallet. Debit and credit cards will take a few more days to process the transaction and transfer the funds, while bank transfers are usually completed in less than five days.

• Payments from the gaming website are done within 5 business days
• Withdrawals have a pending period of 24 hours where the request can be reversed
• Deposits will not have additional fees from the operator

The actual customer support service at Gala is great but getting to the contact methods first requires going through the convoluted help centre.

Gala Casino offers 24/7 Customer Support to help players with their questions and concerns. The service can be accessed via live chat, phone, or email. To get to these options players must first check out the help section and look for answers in the FAQs.

If you feel that the answers did not help you, simply click on the corresponding button and the three contact options will be presented on the bottom for you to get in touch with the support team and ask them directly. Customers within the UK will find a toll free phone number exclusive for the country.

• Live chat with quick responses 24/7
• A large help section with plenty of answered questions
• Toll free phone line for UK players

We would have liked for the contact options to be more accessible but the operator prefers to encourage its users to read through the FAQs before contacting the team. This way, it's very likely that the problem can be resolved without ever having to talk to someone from the customer support staff.

Gala Casino is fully licenced and regulated, carrying two separate licences. In addition to being licenced by the Government of Gibraltar and regulated by the Gibraltar Gambling Commission, Gala Casino has a second licence from the UK Gambling Commission.

Both organisations are very strict in their requirements as to what constitutes proper conduct by an online casino. In fact, the licence from the UK Gambling Commission is now required in order for an online casino to be legally allowed to let residents of your country play for real money. It's a reliable indication that the casino is safe and fair.

In addition, Gala Casino has undergone extensive internal and external compliance testing in order to ascertain that all of the games offer a fair chance to win. The results show that the random number generators (RNGs) used by Gala Casino are fair and random.

• Secure connections on the website at all times
• Games with random and fair outcomes
• Licensed in the UK and in Gibraltar

Further evidence of game fairness comes in the reports furnished by Gaming Laboratories International showing the Theoretical Return to Player (RTP value for every game. The data are published on the website, so you can check these figures for yourself. Most of the games have RTP values of 95% or higher.

UK Gambling Commission Certified

The fact that this casino permits you to play most of the games for free as well as for real money is another indication that this is a company that believes in treating its customers fairly. No one is forcing you to bet real money before you are ready. However, once you do, all necessary steps are taken to maintain the security and privacy of your account.

Our Gala Casino review shows various advantages that paint a nice picture of what the operator is all about and why it has so many fans in the UK.

To sum up, Gala is not your regular flashy online casino. While it does have plenty of bonuses and promotions, as well as awesome games, the website design is very minimalistic and just lets the offering stand out for itself. Being easy to navigate means that players will quickly see the Playtech powered casino and the other gaming sections that add more options to the list.

One of the things that really impressed at Gala is the choice for the deposit bonuses. On the first, second, and third deposits, players can pick the bonus that fits them best depending on the games they like. Most players will probably go for the slots bonuses since these are the biggest ones and the popularity of online slots games is undeniably huge among UK gamblers, but it's nice to have options.

We had some issues with the support service but quickly learned how to make the most out of the help section and the majority of customers will most likely never have any issues. Overall, Gala Casino is very good and makes for a top choice in our opinion.